London restaurant manager honoured with national McDonald's Canada award
A London resident is being recognized by McDonald's Canada as the 'Outstanding Manager of the Year' -- an honour granted to the top 10 per cent of managers across the country.
Lena Brown, manager of the McDonald’s Restaurant in London has been recognized as one of the top performing managers across more than 1,400 locations in Canada.
“I was not expecting this honour but I am so grateful to be receiving this award that recognizes my effort to make McDonald’s a special place for my crew and guests,” said Brown. “I focus on my crew because that is how we deliver a top quality guest experience. I appreciate that McDonald’s recognizes all the hard work its team does every day.”
A news release from McDonald’s Canada says every day Brown works diligently along their crew members to serve people’s meal’s with above and beyond service and warm smiles.
The company says Brown has also helped with marketing and restaurant operations which have made a positive impact on employees and guests.
Brown has been working with the franchise for 17 years, starting as a service crew member before being promoted to manager in 2006 and general manager in 2013.
“Lena’s strongest attribute is how much she cares about each and every person that works with her and the same goes for our guests,” said Jason Lessif, London owner-operator. “Lena is always looking for ways to improve the business and the results she is getting through being a great leader is undeniably impressive. So proud of Lena and her team.”
Each year, McDonald’s franchisees and regional management nominates restaurant managers across Canada for the Outstanding Manager of the Year Award in recognition of their hard work and dedication.
This award is granted to the top 10 per cent managers working across the more than 1,400 Canadian restaurants.
CTVNews.ca Top Stories
BREAKING Police arrest 3 in killing of B.C. Sikh activist Hardeep Singh Nijjar
Three people have been arrested and charged in the killing of B.C. Sikh activist Hardeep Singh Nijjar.
BREAKING Foreign meddling 'did not affect' overall federal election results: inquiry report
Foreign interference by China did not affect the overall results of the 2019 and 2021 general elections won by Justin Trudeau's Liberals, a federal commission of inquiry has found.
Why your airfare may be getting more expensive
Skyrocketing airfare prices are linked to heightened competition and rising food and fuel, according to the CAA.
WATCH LIVE Funeral today for broadcasting legend and voice of 'Hockey Night in Canada' Bob Cole
A funeral is being held today for hockey broadcasting legend Bob Cole in his hometown of St. John's, N.L.
Police officer hit by driver of fleeing vehicle in Toronto incident caught on video
York Regional Police say they are continuing to search for a suspect in an auto theft investigation who was captured on video running over a police officer in Toronto last month.
Who is Hope Hicks, longtime Trump aide who is testifying in N.Y. hush money case?
Hope Hicks, once a longtime trusted aide in Donald Trump’s inner circle, is testifying Friday in the New York hush money trial after being subpoenaed.
TD worst-case scenario more likely after drug money laundering allegations: analyst
TD Bank Group could be hit with more severe penalties than previously expected, says a banking analyst after a report that the investigation it faces in the U.S. is tied to laundering illicit fentanyl profits.
Drew Carey is never quitting 'The Price Is Right'
Drew Carey took over as host of 'The Price Is Right' and hopes he’s there for life. 'I'm not going anywhere,' he told 'Entertainment Tonight' of the job he took over from longtime host Bob Barker in 2007.
Magnitude 4.8 earthquake recorded west of Vancouver Island
A 4.8-magnitude earthquake was reported west of Vancouver Island Thursday evening.