Hydro One can't get Wi-Fi signal from 36,000 smart meters; will read manually
Published Wednesday, January 13, 2016 5:51PM EST
A smart meter is installed at a home in this file photo.
TORONTO - Ontario's opposition parties say it's no surprise that Hydro One has to manually read thousands of electricity smart meters because the devices can't get a wireless signal.
Hydro One says 36,000 smart meters in rural areas cannot get a strong enough Wi-Fi connection to transmit usage data, so service people will have to physically show up to read those meters, and the customers can't take advantage of time-of-use pricing.
Instead, they'll revert to the old billing system, with one rate for the first 600 kilowatt hours of electricity used in summer -- or 1,000 kwh in winter -- and pay a higher rate for any extra power above the first threshold.
It cost about $2 billion to install 4.8 million smart meters, double the original budget, and the Ministry of Energy says it's heard "loud and clear from many Ontarians in rural areas that the system faced challenges."
Progressive Conservative energy critic John Yakabuski says the government was warned there would be problems getting a Wi-Fi signal in some rural areas with lots of hills.
New Democrat energy critic Peter Tabuns says the government should "absolutely" have known there would be problems getting the smart meters to work in some areas.