Q: How do I apply for a job?
A: Click here for job opportunities with CTV
Resumes can be submitted to ‘Employment’ via CONTACT US.
We value diversity in its work force and are committed to Employment Equity.

Q: What is the main switchboard number for CTV London?
A: Main Switchboard: 519.686.8810
Toll-free number 1.800.668.7754
Q: What is the mailing address for CTV London?

CTV London
1 Communications Road
London, ON
N6J 4Z1

Q: What channel is CTV London on?
A: Channel 10 – Cable 9
Rogers HD – 595

Q: Where do I find  CTV London on Bell TV and Shaw Direct?
A: Bell TV ch 220
Shaw Direct ch 349

Q: How do I send mail to my favourite CTV London on-air personalities?
A: Mail your favourite personality at:�
CTV London
1 Communications Road,
London, ON
N6J 4Z1

Or submit your comments to ‘Personalities’ via CONTACT US.

Q: Can I get a copy of a news story?
A: See our Footage Requests page.
All requests are subject to approval by our News Director; copies must be for personal viewing only; and you will be charged a fee.

Q: Where do I send press releases and news tips?
A: News tips and press releases can be faxed to 519.668.3288 or submitted to londonnews@ctv.ca

To contact our newsroom, call us at 519.686.8810 x7218 or 1.800.668.7754

Q: I missed an episode of my favourite show. Can I get a copy?
A: Unfortunately CTV does not have the rights to sell any of our programs. CTV only purchases the rights to broadcast our programming. However, many of our programs are available online so please visit http://www.ctv.ca/ or check local listings to find out if an episode is airing again.
Q: Why do commercials seem louder than the program?
A: There are many reason commercials may seem louder than programs. Click here for more information on commercial audio levels.
Q: How do I get CTV London to sponsor or promote a community event?
A: Send us a proposal outlining all event details via:

Contact Us:
Submit your proposal to ‘Community Events’ via CONTACT US.

By Fax : 519.668.6610

By Mail:
In the Community
C/O CTV London
1 Communications Road
London, ON
N6J 4Z1

Q. When will my favourite show be available online?
A: CTV is committed to bringing the best video content to online viewers and we strive to post shows online as soon as they are finished premiering on broadcast across the country.  Generally, we aim to make episodes available by 2pm ET though in some cases, they are posted the following day by noon. Our catalogue of shows is always growing, so please check back often to see if your favourite programs have been added.

Q. What is signal substitution?
A: As you flip through TV channels, you may notice that you’re seeing Canadian ads on American channels. This is the result of signal substitution.

Signal substitution is when a distributor temporarily replaces the signal of one TV channel with another channel that’s showing the same program at the same time. Usually, an American signal is replaced with a Canadian signal. Sometimes, a Canadian signal from outside your area is replaced with a local signal.  A program that originates in the US may be showing in both Canada and the US at the same time. The Canadian broadcaster airs Canadian ads but the program is the same. So when program substitution occurs, the only difference is that you see Canadian commercials on an American channel.